Vendor Quality Log
Log quality ratings after every vendor interaction and spot underperformers before renewal.
About this template
Vendor relationships deteriorate gradually, and no one can say when it started. The record-keeping lived in email threads and memory. The Vendor Quality Log gives operations managers a structured way to capture quality scores after each significant interaction, building a defensible track record over weeks.
The template ships with a Vendors sheet, a Quality rating field (0-5 stars), and a Vendor Status Board Kanban. Eighteen sample vendors across shipping, technology, facilities, and professional services. The Log Vendor Interaction task walks you through recording each interaction in under two minutes.
The Quality rating field stores an integer. Ask the agent 'Which vendors are averaging below 3 stars?' and get a list. Built for ops managers who manage 10-30 active vendor relationships.